Product

A shared inbox built for execution.

Opkivo keeps communication, internal work, tasks, and knowledge in one operational flow.

Unassigned Mine Closed

Acme SRL 6m

Email delivery issue on production domain

Can you confirm why invoices are bouncing?

Owner: Ana 1 task

Northline 24m

Billing contact update

Need the finance address changed.

Vertex 1h

Public KB article request

Repeated setup answer needs publishing.

Thread 1428

Email delivery issue on production domain

Owner: Ana

Public Internal

Acme SRL Customer reply

Invoices from production are bouncing for two recipients. We need this resolved before the next billing run.

Internal note Will not send

Check DNS first. If SPF is stale, update the customer doc and reply with exact records.

Email-first inbox

Start with the channel teams already use. Bring shared addresses into one inbox without forcing a new customer portal first.

Ownership

Unassigned work is visible by default. Team members take ownership and become responsible for getting threads done.

Public and Internal

Each thread has two areas. Public handles customer communication. Internal handles team notes, tasks, and system activity.

Tasks

Tasks can live inside a thread or stand alone. Thread-linked tasks keep work attached to the conversation that created it.

Search

Search across operational work instead of asking people where something was discussed.

Knowledge

Create internal documentation and public answers without maintaining two separate worlds.

Entity context

Manually link the customer, company, product, application, server, invoice, or environment when context matters.

Settings and inbox setup

Connect mailboxes, manage sending routes, signatures, public knowledge settings, and team basics from one compact settings area.

Closing flow

Close work with discipline. Thread-linked tasks stay visible so unresolved work is reviewed before the conversation is archived.

Execution discipline

Incoming work starts visible and ends closed.

Opkivo is not a project management system hiding behind an inbox. It keeps the thread, internal discussion, tasks, and reusable knowledge close enough that a small team can finish support work without opening five tools.

Own the thread. Finish the work.

Own the thread before it becomes a loose task.

See how Opkivo keeps incoming email, internal decisions, and follow-up work in one operational flow.

Request access View pricing