Starter
For small teams starting with one operational inbox.
€9.99 EUR
- 3 users
- 1 inbound inbox
- Forwarding and IMAP inbound
- Customer SMTP route
- 500 MB storage
- Public KB domain disabled
- 10 articles
- Self-service checkout eligible
Pricing
Plans for operational inbox teams.
Start small with self-service plans in EUR. Add inbound inboxes, users, knowledge articles, and MB storage as the work grows.
Team
BalancedFor teams running support across multiple inboxes.
€49.99 EUR
- 5 users
- 3 inbound inboxes
- Forwarding and IMAP inbound
- Customer SMTP and Platform SES routes
- 1000 MB storage
- Public KB domain enabled
- 50 articles
- Self-service checkout eligible
Business
For teams managing more inboxes, people, and knowledge.
€199.99 EUR
- 30 users
- 10 inbound inboxes
- Forwarding and IMAP inbound
- Customer SMTP and Platform SES routes
- 5000 MB storage
- Public KB domain enabled
- 500 articles
- Self-service checkout eligible
Need a different setup? Contact us.
FAQ
Direct answers before a demo.
Is Opkivo a helpdesk?
Opkivo includes helpdesk flow, but it is better described as an operational inbox. It starts with shared email support and adds ownership, internal communication, tasks, context, and knowledge.
Does Opkivo replace Gmail?
For support work, yes. Gmail can still exist as the underlying mail system, but the daily support workflow should happen inside Opkivo.
Is Opkivo a CRM?
No. Opkivo can link context from external systems, but it does not try to become your CRM.
Does Opkivo use automatic email tagging?
No. Email based automatic tagging is intentionally avoided in the first version because wrong context is worse than missing context.
How does Opkivo separate public and internal communication?
Each thread has two tabs. Public is for customer replies. Internal is for notes, tasks, and team activity. The two areas use different backgrounds and composer modes.
What happens when a thread closes?
If the thread has open tasks, Opkivo asks the user to review them or close the tasks with the thread. Work cannot disappear quietly.
Is pricing public?
Yes. Starter is €9.99 EUR, Team is €49.99 EUR, and Business is €199.99 EUR. Plan limits are public and self-service starts in the app.
Own the thread. Finish the work.
Pick the limits that match the work.
Request access and choose the setup for your shared inboxes, tasks, and knowledge base.