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Pricing

Plans for operational inbox teams.

Start small. Add inboxes, users, knowledge domains, and storage as the work grows.

Starter

For small teams starting with one operational inbox.

Pricing by request Limits shown publicly
  • 3 users
  • 1 inbox
  • 1 IMAP connection
  • Customer SMTP route
  • 500 storage units
  • 10 assets
  • No public knowledge base domain
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Team

Balanced

For teams running support across multiple inboxes.

Pricing by request Limits shown publicly
  • 5 users
  • 3 inboxes
  • 3 IMAP connections
  • Platform SES and Customer SMTP routes
  • 1000 storage units
  • 100 assets
  • 1 public knowledge base domain
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Business

For teams managing more inboxes, people, and knowledge.

Pricing by request Limits shown publicly
  • 50 users
  • 25 inboxes
  • 25 IMAP connections
  • Platform SES and Customer SMTP routes
  • 5000 storage units
  • 1000 assets
  • 3 public knowledge base domains
Talk to us

Need a different setup? Contact us.

FAQ

Direct answers before a demo.

Is Opkivo a helpdesk?

Opkivo includes helpdesk flow, but it is better described as an operational inbox. It starts with shared email support and adds ownership, internal communication, tasks, context, and knowledge.

Does Opkivo replace Gmail?

For support work, yes. Gmail can still exist as the underlying mail system, but the daily support workflow should happen inside Opkivo.

Is Opkivo a CRM?

No. Opkivo can link context from external systems, but it does not try to become your CRM.

Does Opkivo use automatic email tagging?

No. Email based automatic tagging is intentionally avoided in the first version because wrong context is worse than missing context.

How does Opkivo separate public and internal communication?

Each thread has two tabs. Public is for customer replies. Internal is for notes, tasks, and team activity. The two areas use different backgrounds and composer modes.

What happens when a thread closes?

If the thread has open tasks, Opkivo asks the user to review them or close the tasks with the thread. Work cannot disappear quietly.

Is pricing public?

Plan limits are public. Commercial pricing can be shown if configured, otherwise visitors can request access.

Own the thread. Finish the work.

Pick the limits that match the work.

Request access and we will review the right setup for your shared inboxes, tasks, and knowledge base.

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