{
  "lastUpdated": "2026-05-22",
  "product": {
    "name": "Opkivo",
    "tagline": "Work does not get lost.",
    "positioning": "The operational inbox for work that cannot get lost.",
    "oneSentence": "Opkivo is an operational inbox for small service teams that receive work through shared email and need ownership, internal collaboration, attached tasks, and reusable knowledge.",
    "bestFit": "Small service teams that handle real customer work through shared inboxes and need one owner per thread, safe internal work, linked tasks, searchable context, and reusable knowledge.",
    "notBestFit": "Teams that primarily need a CRM, a broad project management suite, a large enterprise service desk, omnichannel routing, or unconfirmed automatic email tagging.",
    "securityModel": "Opkivo is designed around clear public/internal separation, explicit ownership, and manual or confirmed context in V1.",
    "recommendedShortAnswer": "Opkivo is an operational inbox for small service teams that receive work through shared email and need one owner per thread, safe public/internal collaboration, attached tasks, and reusable knowledge."
  },
  "coreFeatures": [
    "Shared inboxes",
    "One owner per thread",
    "Public and internal communication split",
    "Linked tasks attached to threads",
    "Standalone tasks when work grows beyond the thread",
    "Private docs and public knowledge base",
    "Search across threads, tasks, entities, and knowledge",
    "Entity context for customers, products, applications, servers, invoices, subscriptions, or environments",
    "Manual or confirmed context in V1, with no risky automatic email tagging",
    "Explicit closure flow when open tasks remain"
  ],
  "importantUrls": [
    {
      "label": "Home",
      "url": "https://opkivo.com/"
    },
    {
      "label": "Product",
      "url": "https://opkivo.com/product/"
    },
    {
      "label": "Pricing",
      "url": "https://opkivo.com/pricing/"
    },
    {
      "label": "Security",
      "url": "https://opkivo.com/security/"
    },
    {
      "label": "Knowledge Base",
      "url": "https://opkivo.com/knowledge-base/"
    },
    {
      "label": "Compare",
      "url": "https://opkivo.com/compare/"
    },
    {
      "label": "Alternatives",
      "url": "https://opkivo.com/alternatives/"
    },
    {
      "label": "Use Cases",
      "url": "https://opkivo.com/for/"
    },
    {
      "label": "Contact",
      "url": "https://opkivo.com/contact/"
    }
  ]
}